Privacy Policy
We value your trust and are here to help! If you have any questions or concerns about our Privacy Policy or how we handle your information, feel free to reach out. Let’s connect and build something meaningful together.
This Privacy Policy describes how AstraKAT Designs Limited (“we,” “us,” or “our”) collects, uses, and shares your personal information when you contact us via our website (astrakatdesigns.com) contact form, interact with our Facebook or Instagram presence (including through lead generation ads), or contact us via WhatsApp or Google Ads.
We are committed to protecting your privacy and complying with applicable data protection laws, including the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. We are based in the United Kingdom.
1. Information We Collect
We collect different types of information depending on how you interact with us
Website Contact Form
When you submit a contact form through our website, we collect the information you provide, which may include your name, email address, phone number, address, project details, and any other information you choose to share.
Facebook & Instagram Lead Ads
When you submit a lead generation form through a Facebook or Instagram ad, we collect the information you provide, which may include your name, email address, phone number, address, project details, and any other information you choose to share.
Facebook & Instagram Interactions
When you interact with our Facebook or Instagram pages such as liking, commenting, or sharing our posts Facebook/Instagram may provide us with certain information about you, depending on your privacy settings. We only collect information you actively provide to us via lead ads or direct messages.
When you contact us via WhatsApp, we collect the information you provide during the conversation, which may include your name, phone number, and any other information you choose to share.
Google Ads
When you interact with our Google Ads, Google may provide us with certain information such as which ad you clicked on and your general location. If you fill out a form linked from a Google Ad, we collect the information you provide in that form.
2. How We Use Your Information
We use your information for the following purposes
Responding to Inquiries
To respond to your inquiries submitted through our website, social media, WhatsApp, or Google Ads, provide quotes, and discuss your project requirements.
Providing Our Services
If you become a customer, we use the information you provide to manage your project, communicate with you, and fulfil design and installation services.
Marketing and Communication
With your explicit consent (where required under GDPR), we may use your information to send you marketing communications about our interior design services, bespoke furniture, and promotions. You can opt out at any time by contacting us or clicking the unsubscribe link in our emails. We only use information from contact forms, WhatsApp, or ads for marketing if you specifically agree to this.
Legal Compliance
We may use your information to comply with applicable laws and regulations.
Facebook/Instagram Lead Ads
Information collected via lead ads is used solely to contact you regarding your interior design inquiry, provide quotes, and manage your project if you become a client.
Information collected through WhatsApp is used to communicate about your inquiry, provide design consultations, and manage your project. We only use WhatsApp for marketing with your explicit consent.
Google Ads
Information collected through Google Ads is used to respond to your inquiries and provide quotes. We will only use this information for marketing with your consent.
3. Sharing Your Information
We may share your information with the following third parties
Service Pr3oviders
We may share your data with trusted third-party service providers who assist with customer management, marketing (where you’ve consented), cloud storage, or business operations. These providers are contractually required to protect your information and use it only for the purposes we specify.
Legal Authorities
We may disclose your information to authorities where required by law or legal process.
Facebook/Instagram (Lead Ads)
Data collected through these platforms is shared with Facebook/Instagram to deliver our ad campaigns and receive leads. Their processing of your data is governed by their respective privacy policies.
We use WhatsApp Business. Your communications and data are subject to WhatsApp’s Privacy Policy and Terms of Service.
Google (Ads)
Information collected through Google Ads is shared with Google to deliver ad campaigns and manage inquiries. Google’s use of your data is governed by their privacy policy.
4. Your Rights (Under GDPR)
As a UK resident, you have the following rights regarding your personal information
- Access: Request access to the data we hold about you.
- Rectification: Correct inaccurate or incomplete data.
- Erasure (“Right to be Forgotten”): Request deletion of your personal data under certain circumstances.
- Restriction: Request restriction of data processing under certain conditions.
- Data Portability: Request your data in a structured, machine-readable format.
- Objection: Object to processing for direct marketing purposes.
- Withdrawal of Consent: Withdraw consent at any time, without affecting previous lawful processing.
To exercise your rights, please contact us using the details below.
5. Data Retention
We retain your data only as long as necessary to fulfil the purposes for which it was collected — such as responding to inquiries, providing design services, or meeting legal requirements. We regularly review our retention policies to ensure GDPR compliance.
6. Children’s Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from anyone under 13.
7. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”
8. Contact Us
If you have any questions about this Privacy Policy, please contact us
AstraKAT Designs Limited
📍 United Kingdom
🌐 www.astrakatdesigns.com
✉️ info@astrakatdesigns.com
Consent for WhatsApp Communication
By submitting your information through our website or social media advertisements (including Facebook, Instagram, or Google Ads), you consent to our processing of your personal data — including your name, phone number, and other details — in accordance with this Privacy Policy.
Additionally, you consent to receiving communications from us via WhatsApp at the phone number you provide. These messages may include responses to your inquiries, project updates, or relevant offers and promotions.
If you wish to withdraw your consent for WhatsApp communication, you may reply “STOP” on WhatsApp or contact us at info@astrakatdesigns.com.